Excellent e-commerce fulfillment efficiency can do wonders for your online store. With better operations, you can reduce shipping times, minimize costs, lead to positive reviews, and help you with inventory management. With all this in mind, let’s explore these tips to utilize fulfillment to your advantage.
One of the primary issues with fulfillment is that many companies simply do it. They don’t have inventory stored in a certain way or unique printers for shipping labels. Also, numerous people take their products to the post office rather than arranging a pick-up. As a result, e-commerce fulfillment efficiency becomes an afterthought.
As contradictory as it sounds, outsourcing fulfillment can save money in the long run. Although there are order processing and storage fees, significant differences offset the prices. For instance, storage fees can be costly initially, but the alternative is locating a storage unit or utilizing extra space around your office.
Personalize Customer Experience
Even though online shopping is convenient, it can be impersonal. You miss out on the personal experiences that make people remember your company brand. So, how can you work around this in your e-commerce store? For example, you can include scented tissue paper or custom thank-you notes to personalize the experience. Or you may add marketing inserts based on what you believe each customer will purchase. In particular, limited-time coupons are best to receive repeat customers.
Improve Customer Retention
E-commerce fulfillment efficiency can significantly impact customer satisfaction and retention. In fact, consumers expect better service when they order online. This often includes free and quick shipping times. These efforts can cost your e-commerce business, but how do you deliver? The foremost opportunity here is that fast, dependable shipping with simple returns sets your company apart from other retailers.
Monitor Valuable Data
Moreover, tracking data when you fulfill orders on your own is challenging. After all, you must manually update your inventory records. In addition, inventory data is gold when you know what to do with it. It allows you to forecast sales, gathers data on popular item types, and restock before you run out of inventory.
Obtain More Time to Focus on Other Business Areas
Done well, smart e-commerce fulfillment efficiency processes can positively impact your business. Distributing fulfillment will allow you to reallocate funds and labor to other company areas. In the long run, small changes can save you lots of time and money.
As your 3PL fulfillment company, Global Docks will convert your fulfillment strategy into a competitive advantage.
Contact Global Docks for Your eCommerce Fulfillment Needs!
Seeking a fulfillment solution? Global Docks understands the speed and flexibility required for your e-commerce business to compete and thrive in today’s online marketplace. To learn more about our import, export, warehouse, or truck transport services, call our company at 305-200-5954 or fill out this contact form to receive a quote. Make sure to follow us on Facebook, Twitter, LinkedIn, and Pinterest!