For over twenty-five years, the shipping and logistics experts of Global Docks have provided E-commerce fulfillment services out of our Kentucky base. Kentucky is one of the most sought-after shipping hubs in the United States. It is also one of the busiest, requiring the most seasoned logistics managers to ensure items arrive and depart on time. We provide a range of fulfillment services that help you focus on the everyday responsibilities of your business while we handle all logistics concerns. You can improve customer satisfaction and your bottom line by working with a reliable 3PL and e-commerce fulfillment provider in Kentucky.
Timely Delivery with Efficient E-Commerce Fulfillment Services
At Global Docks, we use our proprietary warehouse management system (WMS) to link with an application programming interface (API) in your online store. This means that we can see orders as soon as they are submitted. Once we receive orders, we can start picking and packing.
We also have several methods of handling supply chain concerns, so you can avoid unreasonably lengthy delays in getting products to your customers.
Our high-volume shipping accounts also help you get the best postage rates at FedEx, USPS, and UPS, regardless of which shipping speeds your customers select.
Real-Time Inventory Management
Managing inventory is a crucial part of home accents e-commerce fulfillment. Global Docks uses real-time inventory technology so our warehouse staff and retailers can view their inventory levels anytime. The inventory is immediately updated when items are sold or restocked. This helps you avoid problems like backorders or refunds for sold-out items. Let your Kentucky business succeed with our inventory management solutions.
Returns and Refunds for Products
E-commerce retailers need a reliable returns management system to handle possible product returns and refunds. Some products may be returned if a customer decides they don’t suit their intended design.
At Global Docks, we can fulfill orders and manage returns. This includes inspecting returned products, processing refunds, and restocking the returned items. The straightforward return process will further satisfy your customers and encourage them to buy from your store.
Excellent Customer Service
We understand that your business’s success depends on the quality of your products and services, and we take this responsibility seriously. Our team of professionals is dedicated to ensuring that your products are handled with care and that they reach your customers in the best possible condition. We have strict quality control measures to ensure every product is inspected and packaged correctly. Additionally, we use only the best shipping carriers to ensure timely and reliable delivery.
Contact Global Docks for Your Kentucky eCommerce Fulfillment Needs!
Seeking a fulfillment solution? Global Docks understands the speed and flexibility required for your e-commerce business to compete and thrive in today’s online marketplace. To learn more about our import, export, warehouse, or truck transport services, call our company at 305-200-5954 or fill out this contact form to receive a quote. Make sure to follow us on Facebook, Twitter, LinkedIn, and Pinterest!